Your California Privacy Rights

California Consumer Privacy Act (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. This page explains those rights and how to exercise them.

Your CCPA Rights

1. Right to Know

What Information We Collect

You have the right to request disclosure of the following information covering the 12 months preceding your request:

Category	Examples	Collected?
Identifiers	Name, email, phone number, IP address	YES
Commercial Information	Funding needs, business information, purchase history	YES
Internet Activity	Browsing history, search history, interactions	YES
Geolocation Data	City/state level location (not precise GPS)	YES
Professional Information	Business name, industry, employment status	YES
Financial Information	Credit situation, funding amounts, existing debt	YES
Sensitive Personal Info	Social security number, precise geolocation	NO

How We Use Your Information

We use your personal information for the following business purposes:

• Lead Generation: Connect you with funding programs
• Service Provision: Provide requested services and support
• Marketing: Send promotional communications (with consent)
• Analytics: Improve our website and user experience
• Compliance: Fulfill legal obligations
• Fraud Prevention: Detect and prevent fraudulent activity

Who We Share Information With

We share your personal information with the following categories of third parties:

Category	Purpose
Funding Program Partners	509 Pacific — Process your funding application
Service Providers	GoHighLevel, hosting providers — Operate our business
Analytics Providers	Google Analytics, Meta Pixel — Website analytics
Advertising Partners	Facebook/Meta — Targeted advertising and retargeting

2. Right to Delete

You have the right to request deletion of your personal information that we have collected, subject to certain exceptions.

Exceptions (When We May Not Delete)

We may deny your deletion request if retaining the information is necessary to:

• Complete the transaction for which we collected the information
• Detect security incidents or protect against illegal activity
• Debug and fix errors in our systems
• Exercise free speech or comply with legal obligations
• Engage in research in the public interest
• Enable internal uses reasonably aligned with your expectations

3. Right to Opt-Out of Sale or Sharing

Do We “Sell” Your Personal Information?

Important Clarification: We do NOT sell your personal information in the traditional sense (selling to data brokers for money).

However, under CCPA’s broad definition, the following activities may be considered a “sale” or “sharing”:

• Meta Pixel / Facebook Advertising: Sharing data with Meta for targeted advertising
• Google Analytics: Sharing analytics data with Google
• Retargeting Campaigns: Sharing data to show you ads on other websites

What Happens When You Opt-Out?

If you opt-out of the “sale” or “sharing” of your personal information:

• We will stop sharing your information with advertising partners (Meta, Google Ads)
• You will no longer see retargeted ads from us
• We will place an opt-out cookie in your browser
• We will process your opt-out within 15 business days

Note: You will need to opt-out again if you:

• Clear your browser cookies
• Use a different browser or device
• Use private/incognito browsing mode

4. Right to Non-Discrimination

We will NOT discriminate against you for exercising your CCPA rights. This means we will not:

• Deny you goods or services
• Charge different prices or rates
• Provide a different level or quality of service
• Suggest you will receive different pricing or service

5. Right to Correct

You have the right to request correction of inaccurate personal information we maintain about you.

How to Request Corrections:

1. Email us at [email protected]
2. Specify which information is inaccurate
3. Provide correct information
4. We will respond within 45 days

6. How to Exercise Your Rights

Submitting a Verifiable Consumer Request

To exercise your rights under CCPA, you must submit a verifiable consumer request.

Methods to Submit a Request:

Information You Must Provide

To verify your identity, please provide:

• Full name
• Email address
• Phone number (if provided to us previously)
• Description of your relationship with us (when you last interacted)
• Specific request type (Know, Delete, Opt-Out, Correct)

Verification Process

We will verify your identity by:

1. Matching information you provide to information we have on file
2. Sending a verification email to the address you provide
3. Asking security questions (for high-risk requests like deletion)

Response Timeline

Request Type	Response Time
Right to Know	45 days (may extend to 90 days)
Right to Delete	45 days (may extend to 90 days)
Right to Opt-Out	15 business days
Right to Correct	45 days (may extend to 90 days)

If we need additional time (up to 90 days total), we will notify you of the extension and the reason.

Authorized Agent

You may designate an authorized agent to submit requests on your behalf. The agent must:

• Provide written authorization signed by you
• Provide proof of their identity
• Verify their authority to act on your behalf

7. Minors Under 16

We do not knowingly sell or share personal information of consumers under 16 years of age.

Our Website is not intended for individuals under 18, and we do not knowingly collect personal information from minors.

8. Contact Us

For questions about this CCPA policy or to exercise your rights, contact: